Terms and Conditions
General Conditions of Hire
Lilly Bees Events (the owner) hires to the client the items/equipment described overleaf (items/equipment) in terms of these General Conditions of Hire.
1. Confirmation of Booking
The products and services reflected in the provisional booking will only be secured on our receipt of a signed quotation. Hire terms and conditions form, and the 50% deposit. The quotation will be valid for 7 days from date of issue thereof. All changes thereafter are to be made in writing only. Provisional bookings will be released without notification, should the client fail to make payment of the deposit and/or fail to provide us with the necessary documentation as contemplated above, within the said 7-day period.
2. Payment
2.1 A 50% deposit is required within 7 days of receipt of the quote, to be deposited into the following account:
Lilly Bees Events
FNB BANK
Branch: 250655
Account Number: 63000963066
Quote/Invoice number to be used as reference.
2.2 An additional, refundable breakage deposit will be added to the quote and is payable with the balance. This is fully/partly refundable within 10 days after the return of all hire items. In the event of any damages/losses occurring this deposit will be utilized as set out in point 3 below.
2.3 The balance is payable 2 weeks prior to collection or delivery of the hire items, in failing to do so, we are entitled to cancel the function and charge a 100% cancellation fee, for which the client will be billed.
Please Note: No cheque or cash deposits are accepted. Only EFT. Regret we do not have any credit card facilities.
3. Goods on Hire
All hire items, including but not limited to equipment, décor and linen, are and will at all times remain the property of Lilly Bees Events All hire items will be at the client’s sole risk from the date and time of delivery/collection until the safe return/collection thereof.
- The client hereby accepts full responsibility for any loss, shortage and/or damage which may occur, notwithstanding the cause thereof. In the event of any such loss, shortage, damages and/or breakages occurring, the replacement (as per replacement per unit) or repair value,
as well as all costs incurred by us in replacing or repairing damage of any nature, will be
subtracted from the refundable breakage deposit, or billed for should it exceed the deposit amount. - The client shall not be entitled to substitute any other items for the owner’s items. Lilly Bees Events is not a search and recovery business and when goods are to be collected the client is responsible for all goods to be ready for collection in the same state that they were delivered. If we must look for and pack items hired by the client, the client will be charged a reasonable fee for travel and labour to be decided upon by Lilly Bees Events.
- The equipment shall be deemed to be in the quantity of the description stated overleaf and in good order and repair and fit for the purpose for which it is intended when delivered to the customer, unless the customer notifies the owner or its representative forthwith on delivery of any deficiency in quantity, defective or incorrectly delivered equipment.
- The owner shall, in its sole discretion, be entitled either to terminate this agreement and refund the deposit and any hire charges paid, or to replace the defective or incorrectly delivered equipment or remedy and defects in the delivered equipment
4. Collection – Return and Deliveries
4.1 Normal collection/return/delivery times are between 09:00 and 16:00 from Monday to Friday. Weekends and after-hours deliveries & collections can be arranged but an after-hour surcharge will be added.
4.2 Lilly Bees Events has a minimum booking fee of R1000 for delivery items charged at AA rates.
4.3 All hire items must be checked and inspected by the client upon delivery/collection thereof and the client must immediately inform us on any fault/damage or shortage. No refunds will be issued for a fault/damage or shortage reported after the function date.
4.4 Upon return of all hire items, such items are subject to inspection for any damages, shortages, or losses thereto.
4.5 Upon verification that such items have been returned in the same condition as issued to the client, the refundable breakage deposit will be repaid within 10 working days.
4.6 All items must be returned in the bags, boxes or crates they were issued in. Missing crates will be charged for at R350.00 per crate.
4.7 Please carefully check the function date and delivery or collection times.
4.8 Please ensure that all items are cleaned, packed and ready for collection as per collection date and time. Clearing of any items by Lilly Bees Events staff on collection date will subject the client to additional charges.
4.9 Unless the items/equipment is checked and counted on return or on collection in the presence of a representative of the owner, who accepts the correctness of a statement as to the quantity and the condition of the equipment, the owner’s statement regarding the quantity and condition of the items/equipment collected shall be final and binding on the client.
4.10 The client must collect and return the goods on the stipulated dates stated on the invoice.
4.10.1 Items must be collected on the Delivery/Collection date by 16:00
4.10.2 Items must be returned on the Return/Collection date by 16:00
4.10.3 If the client does not return the entire order by 16:00 on the specified Return Date, a reasonable penalty feel will be deducted of the entire refundable deposit should the circumstances of the hire reasonably allow for same. The client also agrees to pay the full daily hire fee for the first additional day, and the full daily charge for each day thereafter until such time as all of the goods are returned.
5. Rental Period
Lilly Bees Events shall use reasonable endeavours to ensure that equipment is delivered or available for collection at the agreed time but shall not be liable should the equipment not be delivered or be available at such time. Whilst we will try and accommodate special requests for early collections/deliveries, these dates are subject to change, and alteration and we hereby specifically reserve the right to effect such changes or alterations as needs be. The rental period is stated on the quote/invoice. Any additional period will be charged at the rates of the price list, until the equipment is returned by the client or collected by Lilly Bees Events
6. Final Confirmation
Confirmation of final numbers must be effective at least 7 days prior to the function date. Our invoice and final preparations will be based on this quantity. No reduction in numbers will be accepted 7 days or less prior to the function date.
7. Replacement
Items may need to be replaced, should any losses and/or damages occur thereto. All replacements will be made by the owner on the highest design/quality item available, which value shall be equal to the price quoted to the client. Any equipment malfunction should be reported to the owner immediately. The owner shall repair or replace the equipment at its cost value at the owner’s principle place of business, unless the owner in its sole discretion determines that the malfunction happened due to improper use of the equipment.
8. Cancellation
The cancellation of a booking or the cancellation of part of a booking must be efficient in writing and received by us. The following cancellation charges will be levied:
30+ days prior to the function date: 25%
30-16 days prior to the function date: 50%
15 or less days prior to the function date: 100%
9. Linen
All linen must be returned unwashed, folded, and packed into plastic bags provided. Linen must be dry when being returned and any linen returned to Décor World in a wet, mildewed, stained, torn or burnt condition will be charged for at a full replacement value. In the event of excessive candle wax being deposited on any linen item(s), the amount of R35.00 per item will be deducted from the refundable breakage deposit or billed for, should it exceed the refundable breakage deposit amount. NO SPARKLERS are allowed near any tablecloth(s) or linen item(s). They will burn holes through any linen, resulting in these items having to be replaced. The client will be liable for the full replacement value of these items, as is stated in point 8 above.
10. Cutlery, Crockery and Glassware
All cutlery, glasses and crockery items must be returned washed and dried, packed into the right containers and be ready for collection on the date stated. Wine and champagne glasses must be emptied to discard any excess liquid and placed back in their boxes as issued. Unwashed items will be charged for at a reasonable rate determined by the owner. Gold and rose old cutlery is NOT dishwasher safe and must be washed by hand. Old and rose old cutlery must be packed back into their plastic bags. No rubber bands are allowed to touch the cutlery as this will form a chemical reaction and will remove the plating.
11. Furniture
Tiffany chairs and phoenix chairs must be stacked 5 high on top of each other with the bottom part of the chair facing downwards. Bubble wrap provided must be used in between stacked chairs to minimize risk of scratches or damage to chairs. Tiffany chair cushions and phoenix chair cushions must be removed and placed in the bags provided. Delivery fee does not include setting up or placing of furniture – we will delivery and drop off at one location and pick up again from one location. No furniture can be used on any wet surface or in any area that will allow for water damage. All items to be stored in a safe and dry place before, during and after the event. Transport of any furniture to any area other than event address specified is not allowed.
12. Force Majeure
In the event of any delay in performance by either party due to any cause arising from or attributable to acts, events, non-happenings, omissions, accidents, or Acts of God beyond the reasonable control of the party to perform, the party so delayed or prevented shall be under no liability for loss or injury suffered by the other party thereby.
13. Severability
If any particular provision and/or term of this agreement is found to be defective or unenforceable or is cancelled for any reason (whether by any competent court or otherwise) then the remaining provisions and/or terms shall continue to be of full force and effect. Each provision and/or term of this agreement shall accordingly be construed as entirely separate and separately enforceable in the widest sense from the other provisions and/or terms.
14. Whole Agreement
This agreement constitutes the entire agreement between the parties regarding the subject matter hereof. No agreements, guarantees or representations, whether verbal of in writing, have been concluded, issued or made upon which any party is relying in concluding this agreement, save to the extent set out herein. No variation of, or addition to or agreed cancellation of this agreement shall be of any force or effect unless it is reduced to writing and signed by the parties. No relaxation, indulgence or extension of time granted to the client shall be construed as a waiver of the rights of Lilly Beed Events , in terms hereof, nor shall it stop us from enforcing strict and punctual compliance with the terms of this agreement.
15. Breach
15.1 Should the customer
15.1.1 Fail to comply with any obligation imposed on the customer in terms hereof, all of which are deemed to be material, on due date, and persist in such failure for three days after having been given written notice to remedy such default: or
15.1.2 Commit any act of insolvency, or be placed in liquidation or sequestration, whether provisional or final, or be placed under judicial management, the owner shall be entitled to terminate this agreement forthwith and enter on any premises of the customer and retake possession of the equipment.
15.2 The specific remedies which the owner has against the customer in terms of these general conditions are without prejudice to any other remedies which the owner may have included the right to claim all such consequential and other damages from the customer as the owner may have suffered because of the breach by the customer of any of his obligations.
15.3 The owner’s liability to the customer and all persons claiming under him arising from any cause whatsoever including the wilful default or negligence of the owner, its employees, or agents, shall be limited to the specific remedies provided for herein.
16. Use of equipment
16.1 Acknowledged that it is aware of the purpose for which the equipment is intended and shall only use the equipment for such purpose.
16.2 Shall use the equipment at his own risk, and indemnifies the owner against any claim of any nature brought against it by the customer’s employees, agents, representatives, guests or any other third parties arising out of the use of the equipment by the customer or while in the possession of the customer, or any other cause and all costs and expenses incurred by the owner on an attorney and own client scale in defending or setting such proceedings;
16.3 Shall have not claim of any nature against the owner for any loss suffered or damages sustained by the customer arising from any cause, including, without limitation, the installation, use or malfunction of the equipment or the provisions of these general conditions other than the specific remedies provided for.
17. Miscellaneous
17.1 The customer consents to the jurisdiction of the Magistrate’s Court of the district in which the customer’s domicilium is situated in respect of any legal proceedings arising out of this agreement.
17.2 The customer will be liable for the owner’s costs on an attorney and own client scale should the owner institute legal proceedings against the customer arising out of the provisions of these general conditions or arising out of the customer’s use or possession of the equipment.
17.3 The owner shall be entitled to apply amount received from the customer to the liquidation, in whole or part, of any obligation whether arising out of this hire or otherwise owned by the customer to the owner, respective of whether the final amount of the obligation has been determined.
Website
This website is operated by https://lillybeesevents.co.za/ Throughout the site, the terms “we”, “us” and “our” refer to https://lillybeesevents.co.za/. Lilly Bees Events offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify etc .They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Lilly Bees Events, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Smart Print Technologies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at lillian@lillybeesevents.co.za